Reference

Read These Terms Before You Open Your Account

These terms govern how your rp66k account works — from how we process deposits through DANA, OVO, and GoPay, to how withdrawals are verified and what happens if you need to close your account.

Applies to all account holdersCovers DANA, OVO, GoPay wallet useSubject to local law and eligible regionsUpdated terms replace all previous versions
rp66k Read These Terms Before You Open Your Account
HOW WE HANDLE YOUR ACCOUNT

Account Security and Your Rights Under These Terms

We take the integrity of your account data seriously. Your registered wallet details — whether linked to DANA, OVO, or GoPay — are stored against your verified account identity and never shared with unrelated third parties. If you believe your account has been accessed without your permission, lock it immediately via account settings and contact support with your wallet reference number.

Wallet Identity Matching

Your withdrawal wallet must match the name on your account. We verify this on every payout request — GoPay, OVO, and DANA transfers are all checked against your registered details before release.

Account Data Retention

We retain account records for as long as required under applicable law. You may request a summary of your transaction history through the support channel; processing times vary by request volume.

Term Change Notification

When we update these terms, we notify active account holders via the registered contact method on file. The effective date is posted at the top of this page so you always know which version applies.

Account Closure Rights

You may request account closure at any time by contacting support. Pending balances are reviewed before closure is confirmed; your wallet must pass a final identity check for any remaining funds to be released.

CONTACT OUR TEAM

Reach Us With Any Terms Question

If any part of these terms is unclear — whether it relates to your wallet verification, account status, or a transaction that did not process as expected — our support team can walk you through it. Reach out through any of the channels below and reference your account ID for a faster response.

Live Chat Open the chat widget inside your account dashboard. Provide your registered wallet type — DANA, OVO, or GoPay — so our team can locate your account immediately.
Email Support Send your question to our support address with your account ID in the subject line. We respond to terms-related queries with a written record you can keep.
Help Centre Our help centre covers common terms questions — wallet name mismatches, account suspension appeals, and withdrawal hold procedures — with step-by-step explanations.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to real account situations — covering wallet rules, account access, and what happens when something goes wrong.

No. Deposits must come from a wallet registered in your own name. Transfers from third-party DANA, OVO, or GoPay accounts will be returned or held until identity is confirmed.

Duplicate accounts are a breach of these terms. Both accounts may be suspended and any pending balance held pending a review. Only one account is allowed per person.

We post the effective date at the top of this page and notify you via your registered contact. Continuing to use your account after that date means you accept the updated version.

Contact our support team through live chat or email with your account ID. Terms-related disputes are reviewed in writing so there is a clear record for both sides.

Access depends on local law and is available only where local law permits. We do not accept liability for access attempts made from regions where the platform is not permitted.

Submit a closure request through support. Your registered GoPay, OVO, or DANA wallet undergoes a final identity check before any remaining balance is released and the account is closed.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.